Download Linkedin - De-Escalating Conversations for Customer Service Torrent

Torrent Contents Size: 641.9 MB

Linkedin - De-Escalating Conversations for Customer Service

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001. Why you've been unsuccessful with angry customers.en.srt	SRT	2.2 KB
001. Why you've been unsuccessful with angry customers.mp4	MP4	19 MB
002. Three reasons situations escalate—and how to stop the cycle.en.srt	SRT	6.2 KB
002. Three reasons situations escalate—and how to stop the cycle.mp4	MP4	49.2 MB
003. Positive positioning with customers.en.srt	SRT	5.1 KB
003. Positive positioning with customers.mp4	MP4	41.5 MB
004. The principle of don't push.en.srt	SRT	6.5 KB
004. The principle of don't push.mp4	MP4	51.8 MB
005. Manage expectations with customers.en.srt	SRT	5.2 KB
005. Manage expectations with customers.mp4	MP4	39.9 MB
006. Be regretful but direct with customers.en.srt	SRT	4.4 KB
006. Be regretful but direct with customers.mp4	MP4	33.9 MB
007. Recognize the customer's emotions.en.srt	SRT	3.8 KB
007. Recognize the customer's emotions.mp4	MP4	29.8 MB
008. Resolve the customer's issue.en.srt	SRT	2.3 KB
008. Resolve the customer's issue.mp4	MP4	17.8 MB
009. When a customer disagrees with your policy.en.srt	SRT	4.7 KB
009. When a customer disagrees with your policy.mp4	MP4	34.2 MB
010. Yelling or cursing customer.en.srt	SRT	3.6 KB
010. Yelling or cursing customer.mp4	MP4	28.7 MB
016. Listen with the intent to understand.en.srt	SRT	4.6 KB
016. Listen with the intent to understand.mp4	MP4	36.1 MB
017. Use partnering language with customers.en.srt	SRT	3.2 KB
017. Use partnering language with customers.mp4	MP4	25.3 MB
018. Dealing with your own frustration.en.srt	SRT	4.5 KB
018. Dealing with your own frustration.mp4	MP4	34.5 MB
019. Dealing with demanding customers.en.srt	SRT	4.4 KB
019. Dealing with demanding customers.mp4	MP4	35.4 MB
020. When a customer asks for a manager.en.srt	SRT	4.8 KB
020. When a customer asks for a manager.mp4	MP4	36 MB
021. When a customer disagrees with your policy.en.srt	SRT	4.7 KB
021. When a customer disagrees with your policy.mp4	MP4	34.1 MB
022. Customer's request is not possible.en.srt	SRT	4.4 KB
022. Customer's request is not possible.mp4	MP4	33 MB
022. Yelling or cursing customer.en.srt	SRT	3.7 KB
022. Yelling or cursing customer.mp4	MP4	28.7 MB
0NA. Customer's request is not possible.en.srt	SRT	4.3 KB
0NA. Customer's request is not possible.mp4	MP4	33 MB
Bonus Resources.txt	TXT	409.6 B
Get Bonus Downloads Here.url	URL	204.8 B
Glossary.pdf	PDF	29 KB

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Linkedin - De-Escalating Conversations for Customer Service

Torrent Contents Size: 641.9 MB

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